FAQs

Frequently Asked Questions

RETURNS & EXCHANGES

UNITED STATES

INTERNATIONAL

Common Return Questions

SHIPPING & HANDLING

Domestic Shipping

International Shipping

Tracking Info

Sizing Help

Product Sizing

How do I figure out my size?

Checking Out

Payment Methods

Payments

Chivery Loyalty Points

Payment Methods

Problem at Checkout

Coupon Codes

Customs Fees

Currency Rates

Refunds

My Chivery

Report an item issue

Order Changes (address, items, etc)

Order & Shipping Confirmation emails

theCHIVE Box Subscription

The Basics

See all 11 articles

Shipping

Billing

Replacements, Exchanges and Returns

theCHIVE Membership

Membership Basics

See all 7 articles

Membership Details

See all 8 articles

Products & Availability

Home Goods

Product Availability

New Product Suggestions

Other

Questions about our organization and community

Chivery logins

Vendor Outreach