To start your product return go to RETURNS.THECHIVERY.COM and enter your order email.
International Return? Submit a request to our customer care HERE.
We will email you instructions on how to select your eligible return items and get a pre-paid shipping label to send those items back to us. Don’t see the email? Check your SPAM folder. It sometimes ends up there. Doh!
Pack those items up securely, put on the label, and take your package to your local USPS pick up spot.
Once your items are delivered and inspected by our returns gurus, your refund will be credited back to your original payment method. Pretty easy, right?
Just keep in mind some items are NOT eligible to return like items marked FINAL SALE, clothing that touches your “P” parts, Parvez Taj art, Madison Gregory art, Gnarlywood Skateboards, and Victory Tailgate items. Make sure you read the product page to avoid surprises ok? We hate saying no but the rules are the rules.
If you're not completely satisfied with your item(s), you can return most items within 30 days of shipment, as long as the item is in the same condition in which you received it.
Please note: We cannot guarantee returns on items sent to incorrect return addresses and/or without a return authorization.