You can check on the status of your Chivery order at any time using the Track My Order tool. Just enter your order number (on your order confirmation email) and email address you used to place the order and VIOLA! your status is there!
If you don't have either of those pieces of information, or need help with any other inquires, reach out to us on our help page. Just click the "Submit a Request" link at the top and we will get back with you as soon as possible!