Fulfillment times are tight, and automated. This means our team has no time to alert our warehouse team if a change is needed to an order. We apologize for this, but it is in order to get your items out to you as fast as possible.
Please note: We cannot make changes to orders once they have been placed.
Because there are thousands of orders being picked, bagged, addressed and sorted there is no way to track down your order for changes once the order is sent. Please make sure and contact us ASAP so we can see what we can do for you.
Again, please make sure you double check all order information (especially address) before submitting your order!